90% of the decision making process happens when customers are not engaging directly with a company. Trendency helps our clients better understand their customers even when they are not directly engaging.

A company that is able to be proactive, versus reactive, will almost always have a happier workforce. Trendency partners with our clients to provide an understanding of how employees are doing throughout the year.

Winning is the best way to keep fans happy at the end of the season, but learning from, and listening to, your supporters throughout the year not only creates a stronger bond but allows for a better understanding of what makes these passionate people tick.

With more and more companies moving to subscription based models, the relationship between consumer and company is changing. Understanding the perceived value is what separates successful subscription based offerings.

Keeping 100% of your members happy all the time is an unattainable goal. Trendency helps member based organizations always have a finger on the pulse on all of their membership, not just the vocal few.

From patients to trial participants to donors, Trendency helps our health care clients understand what is happening during those times when your audiences are not engaging directly with the health care system.